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Personnel

2 nd Quarter 2006

Administration

Position

Budgeted

Vacancy

Director

1

0

Operations Manager

1

0

CAD/ GIS System Manager

1

0

Administrative Specialist

1

0

Accreditation Coordinator

0

0

ADMIN TOTAL

4

0

Operations

Team Leader

4

0

Communications Tech (City)

15

3

Communications Tech (Corp Staffing)

2

2

OPERATIONS TOTAL

21

5

DEPARTMENT TOTALS

25

5

 Present Allocation Plan:

Accreditation Coordinator – This is a special assignment being filled by a Communications Tech.

Four (4) Dispatch Teams each consisting of one (1) Team Leader and four (4) Communications Techs totaling five (5) personnel per team.

Communications Techs (Corporate Staffing) – These contract personnel will be utilized to fill a 12 hour swing shift rotation based on peak call volume. Presently this is determined as Noon to Midnight.

Vacancies:

Communications Tech (City) – Three (3)

      • Communications Tech accepted job offer at Covington Police Department
      • Communications Tech promoted to Team Leader
      • Trainee dismissed due to failing to successfully complete training.

Communications Tech (Corp Staffing) – Two (2) - Previous two moved to City positions to fill previous vacancies. Not refilled at time due to budgetary considerations

Month of April 2006

 

2006

%

2005

%

Increase

%

Total CAD Calls Received

7752

 

6141

1611

26.23

TOTAL DISPATCHED CALLS

8619

 

6881

1738

25.23

 

 

 

TOTAL LAW CALLS

7280

84.46

5645

82.04

1635

28.96

CPD

2355

27.32

1844

26.80

511

27.71

NCSD

4471

51.87

3537

51.40

934

26.41

GSP

9

.10

0

0

9

.10

OPD

129

1.50

59

.86

70

118.64

PPD

256

2.97

166

2.41

90

54.22

NCAC

60

.70

39

.57

21

53.85

 

 

 

TOTL FIRE CALLS

604

7.00

595

8.65

8

1.34

CFD

163

1.89

177

2.57

-14

-7.91

NCFD

428

4.97

399

5.80

29

7.27

OFD

12

.14

19

.28

-7

-36.84

 

 

 

TOTAL EMS CALLS

736

8.54

641

9.32

95

14.82

 

 

 

Bad Case Numbers Generated

51

 

 

 

 

 

LAW

 

26

FIRE

 

11

EMS

 

14

 

 

 

Avg. Pre-Dispatch Time

2:46

 

 

 

 

 

Quickest Pre-Dispatch Time

:30

Type of Call

Fuel Spill

 

 

 

 

 

 

 

 

 

How CAD Calls Received

 

 

 

 

 

911 Line

1584

911 Transfers were only working part of the month

Confidential

0

 

 

 

 

Tip/Information

0

 

 

 

 

Officer Report

1117

 

 

 

 

In Person

0

 

 

 

 

Radio

10

 

 

 

 

State TT/NLETS

0

 

 

 

 

Telephone

5041

 

 

 

 

Undercover

0

 

 

 

 

 

 

 

 

 

 

Month of May 2006

 

2006

%

2005

%

Increase

%

Total CAD Calls Received

8237

 

6330

1,907

30.13%

TOTAL DISPATCHED CALLS

9,224

 

7,327

1,897

25.89%

 

 

 

TOTAL LAW CALLS

7856

85.17%

5959

81.33%

1,897

31.83%

CPD

2604

28.23%

1908

26.04%

696

36.48%

NCSD

4705

51.01%

3587

48.96%

1,118

31.17%

GSP

13

0.14%

12

0.16%

1

8.33%

OPD

158

1.71%

59

0.81%

99

167.80%

PPD

292

3.17%

211

2.88%

81

38.39%

NCAC

51

0.55%

41

0.56%

10

24.39%

 

 

 

TOTAL FIRE CALLS

612

6.63%

686

9.36%

- 74

-10.79%

CFD

150

1.63%

189

2.58%

- 39

-20.63%

NCFD

434

4.71%

464

6.33%

- 30

-6.47%

OFD

18

0.20%

13

0.18%

5

38.46%

 

 

 

TOTAL EMS CALLS

756

8.20%

682

9.31%

74

10.85%

 

 

 

Bad Case Numbers Generated

61

 

 

 

 

 

LAW

 

39

FIRE

 

10

EMS

 

12

 

 

 

Avg. Pre-Dispatch Time

9:31

 

 

 

 

 

Quickest Pre-Dispatch Time

:59

Type of Call

Forged Prescription

 

 

 

 

 

 

 

 

 

How CAD Calls Received

 

 

 

 

 

911 Line

3531

 

Confidential

0

 

 

 

 

Tip/Information

0

 

 

 

 

Officer Report

1386

 

 

 

 

In Person

0

 

 

 

 

Radio

7

 

 

 

 

State TT/NLETS

0

 

 

 

 

Telephone

3313

 

 

 

 

Undercover

0

 

 

 

 

 

 

 

 

 

 

Month of June 2006

 

2006

%

2005

%

Increase

%

Total CAD Calls Received

8399

 

6002

2,397

39.94%

TOTAL DISPATCHED CALLS

9,382

 

7,043

2,339

33.21%

 

 

 

TOTAL LAW CALLS

7996

85.23%

5766

81.87%

2,230

38.67%

CPD

2543

27.11%

1870

26.55%

673

35.99%

NCSD

4877

51.98%

3380

47.99%

1,497

44.29%

GSP

13

0.14%

82

1.16%

- 69

-84.15%

OPD

170

1.81%

59

0.84%

111

188.14%

PPD

318

3.39%

191

2.71%

127

66.49%

NCAC

48

0.51%

61

0.87%

- 13

-21.31%

 

 

 

TOTAL FIRE CALLS

638

6.80%

587

8.33%

51

8.69%

CFD

180

1.92%

166

2.36%

14

8.43%

NCFD

443

4.72%

388

5.51%

55

14.18%

OFD

9

0.10%

12

0.17%

- 3

-25.00%

 

 

 

TOTAL EMS CALLS

748

7.97%

690

9.80%

58

8.41%

 

 

 

Bad Case Numbers Generated

47

 

 

 

 

 

LAW

 

27

FIRE

 

7

EMS

 

13

 

 

 

Avg. Pre-Dispatch Time

3:32

 

 

 

 

 

Quickest Pre-Dispatch Time

:56

Type of Call

Hit and Run

 

 

 

 

 

 

 

 

 

How CAD Calls Received

 

 

 

 

 

911 Line

3935

 

Confidential

0

 

 

 

 

Tip/Information

0

 

 

 

 

Officer Report

1642

 

 

 

 

In Person

0

 

 

 

 

Radio

8

 

 

 

 

State TT/NLETS

0

 

 

 

 

Telephone

2814

 

 

 

 

Undercover

0

 

 

 

 

 

 

 

 

 

 

Telephone Activity

Total Phone Calls:

April 2006 – Total Incoming Calls - 15,660

April 2005 - 14,176 (10.5% increase)

E911 Calls - 2,933

Wireless - 4,345

10 Digit Lines - 8,382

Total Outgoing Calls - 4,804

Daily Average Incoming Calls - 522

Daily Average Outgoing Calls - 160

Total 911 Calls Ring Time >10 sec 482 (+)*

Total 911 Calls Ring Time >15 sec 130 (+)*

 

May 2006 – Total Incoming Calls - 15,978

May 2005 - 14,801 (7.9% increase)

E911 Calls - 2,961

Wireless - 4,005

10 Digit Lines - 9,012

Total Outgoing Calls - 4,726

Daily Average Incoming Calls - 475

Daily Average Outgoing Calls - 147

Total 911 Calls Ring Time >10 sec 403 (+)*

Total 911 Calls Ring Time >15 sec 105 (+)*

 

June 2006 – Total Incoming Calls - 15,538

June 2005 - 14,034 (10.7% increase)

E911 Calls - 2,862

Wireless - 3,988

10 Digit Lines - 8,688

Total Outgoing Calls - 4,450

Daily Average Incoming Calls - 496

Daily Average Outgoing Calls - 148

Total 911 Calls Ring Time >10 sec 533 (+)*

Total 911 Calls Ring Time >15 sec 151 (+)*

* - (+) or (-) indicates increase or decrease over same period for prior year.

Complaints and Internal Affairs Investigations

The Covington-Newton County 911 Communications Center had no Internal Affairs investigations during the 2005 year.

 

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