Personnel
2 nd Quarter 2006
Administration |
||
Position |
Budgeted |
Vacancy |
Director |
1 |
0 |
Operations Manager |
1 |
0 |
CAD/ GIS System Manager |
1 |
0 |
Administrative Specialist |
1 |
0 |
Accreditation Coordinator |
0 |
0 |
ADMIN TOTAL |
4 |
0 |
Operations |
||
Team Leader |
4 |
0 |
Communications Tech (City) |
15 |
3 |
Communications Tech (Corp Staffing) |
2 |
2 |
OPERATIONS TOTAL |
21 |
5 |
DEPARTMENT TOTALS |
25 |
5 |
Present Allocation Plan:
Accreditation Coordinator – This is a special assignment being filled by a Communications Tech.
Four (4) Dispatch Teams each consisting of one (1) Team Leader and four (4) Communications Techs totaling five (5) personnel per team.
Communications Techs (Corporate Staffing) – These contract personnel will be utilized to fill a 12 hour swing shift rotation based on peak call volume. Presently this is determined as Noon to Midnight.
Vacancies:
Communications Tech (City) – Three (3)
- Communications Tech accepted job offer at Covington Police Department
- Communications Tech promoted to Team Leader
- Trainee dismissed due to failing to successfully complete training.
Communications Tech (Corp Staffing) – Two (2) - Previous two moved to City positions to fill previous vacancies. Not refilled at time due to budgetary considerations
Month of April 2006
|
2006 |
% |
2005 |
% |
Increase |
% |
|||
Total CAD Calls Received |
7752 |
|
6141 |
|
1611 |
26.23 |
|||
TOTAL DISPATCHED CALLS |
8619 |
|
6881 |
|
1738 |
25.23 |
|||
|
|
|
|
|
|
|
|||
TOTAL LAW CALLS |
7280 |
84.46 |
5645 |
82.04 |
1635 |
28.96 |
|||
CPD |
2355 |
27.32 |
1844 |
26.80 |
511 |
27.71 |
|||
NCSD |
4471 |
51.87 |
3537 |
51.40 |
934 |
26.41 |
|||
GSP |
9 |
.10 |
0 |
0 |
9 |
.10 |
|||
OPD |
129 |
1.50 |
59 |
.86 |
70 |
118.64 |
|||
PPD |
256 |
2.97 |
166 |
2.41 |
90 |
54.22 |
|||
NCAC |
60 |
.70 |
39 |
.57 |
21 |
53.85 |
|||
|
|
|
|
|
|
|
|||
TOTL FIRE CALLS |
604 |
7.00 |
595 |
8.65 |
8 |
1.34 |
|||
CFD |
163 |
1.89 |
177 |
2.57 |
-14 |
-7.91 |
|||
NCFD |
428 |
4.97 |
399 |
5.80 |
29 |
7.27 |
|||
OFD |
12 |
.14 |
19 |
.28 |
-7 |
-36.84 |
|||
|
|
|
|
|
|
|
|||
TOTAL EMS CALLS |
736 |
8.54 |
641 |
9.32 |
95 |
14.82 |
|||
|
|
|
|
|
|
|
|||
Bad Case Numbers Generated |
51 |
|
|
|
|
|
|||
LAW |
|
26 |
|
|
|
|
|||
FIRE |
|
11 |
|
|
|
|
|||
EMS |
|
14 |
|
|
|
|
|||
|
|
|
|
|
|
|
|||
Avg. Pre-Dispatch Time |
2:46 |
|
|
|
|
|
|||
Quickest Pre-Dispatch Time |
:30 |
Type of Call |
Fuel Spill |
|
|||||
|
|
|
|
||||||
|
|
|
|
|
|
||||
How CAD Calls Received |
|
|
|
|
|
||||
911 Line |
1584 |
911 Transfers were only working part of the month |
|||||||
Confidential |
0 |
|
|
|
|||||
Tip/Information |
0 |
|
|
|
|||||
Officer Report |
1117 |
|
|
|
|||||
In Person |
0 |
|
|
|
|||||
Radio |
10 |
|
|
|
|||||
State TT/NLETS |
0 |
|
|
|
|||||
Telephone |
5041 |
|
|
|
|||||
Undercover |
0 |
|
|
|
|||||
|
|
|
|
|
|||||
Month of May 2006
|
2006 |
% |
2005 |
% |
Increase |
% |
|||
Total CAD Calls Received |
8237 |
|
6330 |
|
1,907 |
30.13% |
|||
TOTAL DISPATCHED CALLS |
9,224 |
|
7,327 |
|
1,897 |
25.89% |
|||
|
|
|
|
|
|
|
|||
TOTAL LAW CALLS |
7856 |
85.17% |
5959 |
81.33% |
1,897 |
31.83% |
|||
CPD |
2604 |
28.23% |
1908 |
26.04% |
696 |
36.48% |
|||
NCSD |
4705 |
51.01% |
3587 |
48.96% |
1,118 |
31.17% |
|||
GSP |
13 |
0.14% |
12 |
0.16% |
1 |
8.33% |
|||
OPD |
158 |
1.71% |
59 |
0.81% |
99 |
167.80% |
|||
PPD |
292 |
3.17% |
211 |
2.88% |
81 |
38.39% |
|||
NCAC |
51 |
0.55% |
41 |
0.56% |
10 |
24.39% |
|||
|
|
|
|
|
|
|
|||
TOTAL FIRE CALLS |
612 |
6.63% |
686 |
9.36% |
- 74 |
-10.79% |
|||
CFD |
150 |
1.63% |
189 |
2.58% |
- 39 |
-20.63% |
|||
NCFD |
434 |
4.71% |
464 |
6.33% |
- 30 |
-6.47% |
|||
OFD |
18 |
0.20% |
13 |
0.18% |
5 |
38.46% |
|||
|
|
|
|
|
|
|
|||
TOTAL EMS CALLS |
756 |
8.20% |
682 |
9.31% |
74 |
10.85% |
|||
|
|
|
|
|
|
|
|||
Bad Case Numbers Generated |
61 |
|
|
|
|
|
|||
LAW |
|
39 |
|
|
|
|
|||
FIRE |
|
10 |
|
|
|
|
|||
EMS |
|
12 |
|
|
|
|
|||
|
|
|
|
|
|
|
|||
Avg. Pre-Dispatch Time |
9:31 |
|
|
|
|
|
|||
Quickest Pre-Dispatch Time |
:59 |
Type of Call |
Forged Prescription |
|
|||||
|
|
|
|
||||||
|
|
|
|
|
|
||||
How CAD Calls Received |
|
|
|
|
|
||||
911 Line |
3531 |
|
|||||||
Confidential |
0 |
|
|
|
|
||||
Tip/Information |
0 |
|
|
|
|
||||
Officer Report |
1386 |
|
|
|
|
||||
In Person |
0 |
|
|
|
|
||||
Radio |
7 |
|
|
|
|
||||
State TT/NLETS |
0 |
|
|
|
|
||||
Telephone |
3313 |
|
|
|
|
||||
Undercover |
0 |
|
|
|
|
||||
|
|
|
|
|
|
||||
Month of June 2006
|
2006 |
% |
2005 |
% |
Increase |
% |
|||
Total CAD Calls Received |
8399 |
|
6002 |
|
2,397 |
39.94% |
|||
TOTAL DISPATCHED CALLS |
9,382 |
|
7,043 |
|
2,339 |
33.21% |
|||
|
|
|
|
|
|
|
|||
TOTAL LAW CALLS |
7996 |
85.23% |
5766 |
81.87% |
2,230 |
38.67% |
|||
CPD |
2543 |
27.11% |
1870 |
26.55% |
673 |
35.99% |
|||
NCSD |
4877 |
51.98% |
3380 |
47.99% |
1,497 |
44.29% |
|||
GSP |
13 |
0.14% |
82 |
1.16% |
- 69 |
-84.15% |
|||
OPD |
170 |
1.81% |
59 |
0.84% |
111 |
188.14% |
|||
PPD |
318 |
3.39% |
191 |
2.71% |
127 |
66.49% |
|||
NCAC |
48 |
0.51% |
61 |
0.87% |
- 13 |
-21.31% |
|||
|
|
|
|
|
|
|
|||
TOTAL FIRE CALLS |
638 |
6.80% |
587 |
8.33% |
51 |
8.69% |
|||
CFD |
180 |
1.92% |
166 |
2.36% |
14 |
8.43% |
|||
NCFD |
443 |
4.72% |
388 |
5.51% |
55 |
14.18% |
|||
OFD |
9 |
0.10% |
12 |
0.17% |
- 3 |
-25.00% |
|||
|
|
|
|
|
|
|
|||
TOTAL EMS CALLS |
748 |
7.97% |
690 |
9.80% |
58 |
8.41% |
|||
|
|
|
|
|
|
|
|||
Bad Case Numbers Generated |
47 |
|
|
|
|
|
|||
LAW |
|
27 |
|
|
|
|
|||
FIRE |
|
7 |
|
|
|
|
|||
EMS |
|
13 |
|
|
|
|
|||
|
|
|
|
|
|
|
|||
Avg. Pre-Dispatch Time |
3:32 |
|
|
|
|
|
|||
Quickest Pre-Dispatch Time |
:56 |
Type of Call |
Hit and Run |
|
|||||
|
|
|
|
||||||
|
|
|
|
|
|
||||
How CAD Calls Received |
|
|
|
|
|
||||
911 Line |
3935 |
|
|||||||
Confidential |
0 |
|
|
|
|
||||
Tip/Information |
0 |
|
|
|
|
||||
Officer Report |
1642 |
|
|
|
|
||||
In Person |
0 |
|
|
|
|
||||
Radio |
8 |
|
|
|
|
||||
State TT/NLETS |
0 |
|
|
|
|
||||
Telephone |
2814 |
|
|
|
|
||||
Undercover |
0 |
|
|
|
|
||||
|
|
|
|
|
|
||||
Telephone Activity
Total Phone Calls:
April 2006 – Total Incoming Calls - 15,660
April 2005 - 14,176 (10.5% increase)
E911 Calls - 2,933
Wireless - 4,345
10 Digit Lines - 8,382
Total Outgoing Calls - 4,804
Daily Average Incoming Calls - 522
Daily Average Outgoing Calls - 160
Total 911 Calls Ring Time >10 sec 482 (+)*
Total 911 Calls Ring Time >15 sec 130 (+)*
May 2006 – Total Incoming Calls - 15,978
May 2005 - 14,801 (7.9% increase)
E911 Calls - 2,961
Wireless - 4,005
10 Digit Lines - 9,012
Total Outgoing Calls - 4,726
Daily Average Incoming Calls - 475
Daily Average Outgoing Calls - 147
Total 911 Calls Ring Time >10 sec 403 (+)*
Total 911 Calls Ring Time >15 sec 105 (+)*
June 2006 – Total Incoming Calls - 15,538
June 2005 - 14,034 (10.7% increase)
E911 Calls - 2,862
Wireless - 3,988
10 Digit Lines - 8,688
Total Outgoing Calls - 4,450
Daily Average Incoming Calls - 496
Daily Average Outgoing Calls - 148
Total 911 Calls Ring Time >10 sec 533 (+)*
Total 911 Calls Ring Time >15 sec 151 (+)*
* - (+) or (-) indicates increase or decrease over same period for prior year.
Complaints and Internal Affairs Investigations
The Covington-Newton County 911 Communications Center had no Internal Affairs investigations during the 2005 year.
